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How can we help?
Message us here and we'll reply as soon as possible!
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How do I earn points on the platform?Users can earn points by leaving reviews, answering surveys, participating in discussions, and completing product-related tasks. The more active you are, the more points you accumulate.
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Do I need to purchase products to leave reviews?No, you can leave reviews for products you’ve already used, even if you didn’t purchase them through our platform. Authentic reviews help other users make informed decisions.
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How do I increase my chances of receiving free products to review?Engage frequently on the platform by leaving detailed reviews, answering product-related questions, and being an active participant. Users with higher points and engagement levels have better chances of receiving products.
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Can I review any product, even if it's not listed on the platform?Yes! If a product is not listed, you can suggest a new product by filling out the form on our site, and it will be added to our database for review.
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Are the brands involved with the products I review?Not always. While we may collaborate with brands, many products on the platform are reviewed independently by users. Brands can later choose to collaborate based on feedback and engagement.
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What should I do if I forget my password?If you forget your password, click the "Forgot Password" link on the login page. You'll receive an email with instructions to reset your password. If you don’t see the email, check your spam folder or try again.
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How do I update my account information?To update your profile details, log in and go to the "Account Settings" section in your dashboard. From there, you can edit your personal information, update your email preferences, and change your password.
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How can my brand collaborate with the platform?Brands can collaborate by signing up for a membership, which provides access to premium features like user-generated content creation, product listings, and promotional opportunities. To get started, email us and fill out the collaboration form.
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Can I track the performance of my products on the platform?Yes, as a brand partner, you can access detailed analytics, including review insights, engagement rates, and user feedback. This data helps you understand customer sentiment and improve your products.
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How do I submit my products to be reviewed by users?Brands can submit products for review by joining our platform as a partner. Once registered, you’ll be able to list products and send them to select users for feedback. We’ll help match your products with users who fit your target demographic.
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What type of content can I expect from users?Users provide a variety of content, including written reviews, photos, and videos. Brands can also collaborate with top users for more curated content, such as unboxing videos or social media posts that can be shared on your own channels.
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Can I respond to user reviews?Yes, as a brand, you’ll have the ability to respond to user reviews directly. This allows you to engage with your customers, address concerns, and showcase your brand’s responsiveness.

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